Turn support tickets into follow-up tasks
Screenshot ticket threads and get every promised follow-up, escalation and callback as an accountable checklist.
- Customer reports login failure + missing invoice
- Promised a callback today before 6pm
- Escalate to billing if the invoice is not found
- Fix the login failureHigh
- Call the customer back before 6pmtodayHigh
- Escalate to billing if the invoice is not foundMedium
Try it with your own screenshot
Free plan, no card required. Upload the screenshot you already have.
Support conversations sprawl: the customer reports three issues, you promise two callbacks, an escalation is mentioned in passing. Tickets close with loose ends.
Screenshot the thread and ActionShot extracts each commitment — the fix, the callback, the escalation — with deadlines as written, so every ticket closes clean.
Why it works here
- Multiple issues in one ticket tracked separately.
- Promised callbacks become dated tasks, not memory.
- Escalation conditions preserved as context.
- History per ticket with the original screenshot.
Try it with your own screenshot
Free plan, no card required. Upload the screenshot you already have.
Questions
Does it replace our helpdesk?
No — it triages threads into follow-ups you paste or export into the tool you already use.
Is customer data safe?
Yes. Screenshots are private to your account, never used for training, and deletable any time.
Can it prioritise urgent tickets?
Priority is flagged only when urgency is explicit in the thread — never guessed.
More use cases
All use cases →Try it with your own screenshot
Free plan, no card required. Upload the screenshot you already have.